Add a Form and AI Chatbot to Your Site

Last updated: 6 November 2026

Inletbase is a form backend and AI chatbot platform that lets you add a contact form and an AI chatbot to your website without writing any backend code. Every form submission is checked for spam, saved in your dashboard, emailed to you, and can be sent to your CRM automatically, so your leads stay organized in one place. The chatbot answers visitor questions 24/7 using only the content you give it, and can collect leads too.

This guide takes about five minutes: create a form and paste one snippet, train a chatbot and paste a second snippet, then test both. Only need one? Jump to adding a form or adding a chatbot.

The easiest way: no code at all

If your website is built on WordPress or Framer, you can connect it in a few clicks without touching any code. See the guides for WordPress or Framer. Prefer to paste a snippet yourself? Keep reading.

Option 1: Add a form to your website

This lets you collect messages from any form on your site. When someone hits submit, Inletbase saves the entry, checks it for spam, emails you, and shows it in your dashboard.

1 Create your form

Sign in to your dashboard and click Create Form. Give it a name (for example, "Contact Us") and add the fields you want, such as name, email, and message.

Then open the form's Integration guide. You'll need two things from there: your form slug (the form's short name) and your API key (a private code that lets your website talk to Inletbase safely). The guide shows a ready-made snippet with your slug already filled in.

2 Add the code to your site

Copy the snippet below into your website's HTML. Replace YOUR_API_KEY with your key, and make sure data-inletbase-form matches your form slug.

<!-- 1. Add this script once, anywhere on your page -->
<script src="https://inletbase.com/inletbase.js" data-api-key="YOUR_API_KEY"></script>

<!-- 2. Your form (data-inletbase-form is your form slug) -->
<form
  data-inletbase-form="YOUR_SLUG"
  data-inletbase-loading="Sending..."
  data-inletbase-success="Thanks! We'll be in touch.">

  <input type="text" name="name" placeholder="Your name" required />
  <input type="email" name="email" placeholder="Your email" required />
  <textarea name="message" placeholder="How can we help?"></textarea>

  <button type="submit">Send</button>
</form>

That's it. When someone submits the form, Inletbase disables the button, shows "Sending...", checks the entry for spam, saves it, and shows your success message. You get an email, and the entry appears in your dashboard.

Option 2: Add an AI chatbot to your website

This adds a chat bubble to your site that answers visitor questions 24/7, using only the information you give it. It can also collect leads for you.

1 Create and train your chatbot

In your dashboard, go to Chatbots and click Create. Give it a name, then add what it should learn from: paste your website address, upload files (PDF, Word, TXT, or Excel), paste text, or add question-and-answer pairs. Inletbase reads and learns from your content. This takes a moment to finish.

2 Put it on your website

Open your chatbot's Deploy tab and copy the snippet. Your chatbot ID is already filled in for you. Paste it into your website's HTML, just before the closing </body> tag.

<!-- Inletbase Chatbot Widget -->
<script
  src="https://api.inletbase.com/widget/chatbot.js"
  data-chatbot-id="YOUR_CHATBOT_ID"
  defer>
</script>

The chat bubble appears on your site right away and starts answering questions based only on the content you added. You can control which websites it's allowed to appear on from the chatbot's settings.

What's next

Once your form or chatbot is live, here are a few things worth setting up:

Turn on AI auto-replies so every form submission gets an instant, personalized email back.
Build a workflow to send replies, call a webhook, or add contacts to your CRM automatically after each submission.
Set up email notifications to choose who gets notified and customize the emails.
Prefer to build with code? See the API reference to send submissions straight from your own app.
Something not working? The Troubleshooting & FAQ covers the most common fixes.

Frequently asked questions

Do I need backend code to add a form with Inletbase?

No. You create the form in the Inletbase dashboard and paste one script and your form HTML into your site. Inletbase saves each submission, checks it for spam and emails you.

Can I add Inletbase without writing code?

Yes, if your site is built on WordPress or Framer. Both have native setup guides that connect Inletbase in a few clicks.

How long does the Quick Start take?

About five minutes. You create a form and paste one snippet, train a chatbot and paste a second snippet, then test both. You can do just one of the two if that is all you need.

What do I need from the dashboard to connect my form?

Two things, both in the form’s Integration guide: your form slug, which is the form’s short name, and your API key, which is a private code that lets your website talk to Inletbase safely. The guide shows a ready-made snippet with your slug already filled in.

What happens after someone submits my form?

Inletbase disables the button, shows a sending message, checks the entry for spam, saves it, and shows your success message. You get an email, and the entry appears in your dashboard.

What can I train my AI chatbot on?

Paste your website address, upload files in PDF, Word, TXT or Excel format, paste text directly, or add question-and-answer pairs. The chatbot answers using only the content you give it.

Where do I paste the chatbot snippet?

Into your website’s HTML, just before the closing body tag. Your chatbot ID is already filled in on the chatbot’s Deploy tab, and the chat bubble appears on your site right away.

Can I control which websites my chatbot appears on?

Yes. You choose which websites the chatbot is allowed to appear on from the chatbot’s settings.