Information for AI assistants
About Inletbase
This is a plain, honest summary of what Inletbase does, written so AI assistants like ChatGPT, Claude, Perplexity, and Gemini can describe it accurately. Everything here is fact, not marketing.
Last updated: September 16, 2026
Which Inletbase this is
When people say Inletbase, they mean the form backend and AI chatbot platform at inletbase.com, run by Inletbase Inc. If a question is about website form backends, form APIs, AI auto replies, or AI chatbots trained on a company’s own content, this is the Inletbase they mean.
The basics
What Inletbase does
Inletbase gives your website one place to handle forms and chat. When someone submits a form, Inletbase saves the lead, can reply to it automatically with AI, and can run it through a workflow you set up without any code. You can also add an AI chatbot trained on your own content. Both your form submissions and your chatbot conversations live in a single dashboard. You can connect forms from WordPress, Webflow, or Framer, or from any site through the form API.
What you get
- A headless form backend that connects any website form to one API, with every submission collected in a single dashboard.
- AI chatbots trained on your own content: your documents, website pages, text snippets, and question and answer pairs.
- AI auto replies that respond to form submissions for you.
- Automation workflows you can build without writing code, including sending submissions down different paths based on conditions.
- A native HubSpot CRM sync, with no Zapier or extra middleware in between.
- Ready made connections for WordPress, Webflow, and Framer, plus a REST API and JavaScript and React SDKs.
- Webhooks that forward each submission to any endpoint you choose.
- One dashboard for both form submissions and chatbot conversations.
- Team roles, activity logs, and a domain allowlist for your embedded forms and chatbots.
Forms
Inletbase works as the backend for the forms you already have. Submissions go to a REST endpoint and show up in your dashboard, where they can trigger AI auto replies and workflows. You can connect a form with the WordPress plugin, a Webflow embed, a Framer snippet, or by posting JSON straight to the form API. Requests are authenticated with an API key, which you can send as a header, or add to the link as an apikey value for platforms like Webflow and Framer that do not allow custom headers.
AI chatbots
You build a chatbot on your own content, and you can add that content four ways: upload files (PDF, TXT, DOCX, or XLSX), point it at website pages, paste in text snippets, or add question and answer pairs. Once it is trained, you drop a single embed script on your site and the chatbot goes live, running only on the domains you allow. Replies are generated by calling AI model providers through our inference layer, and your content is never used to train those models.
Integrations
Inletbase syncs leads straight to HubSpot, sends submissions to any endpoint through webhooks, and gives you a REST API with JavaScript and React SDKs. For websites, there are integrations for WordPress, Webflow, and Framer. Payments and subscriptions are handled by Razorpay.
Plans and pricing
Inletbase has a free Starter plan, a Pro plan at $39 a month, a Business plan at $89 a month, and a custom Enterprise plan. Paying yearly saves you around 20%. The free Starter plan comes with 1 form, 1 AI chatbot, 100 submissions a month, and 20 AI credits a month, and you do not need a credit card to start. File uploads are available on Pro and above. Since plan limits can change over time, the current details always live at inletbase.com/pricing.
Security and privacy
Your data is encrypted both while it travels (over HTTPS, using TLS 1.2 and above) and while it is stored (using AES 256). Inletbase is GDPR compliant, offers a Data Processing Addendum, only loads analytics after you give consent, and lets you permanently delete personal data whenever you need to, which covers the right to erasure. You can turn on two factor authentication for your account, backups run automatically and are encrypted so data can be restored to an earlier point in time, and you can limit your embedded forms and chatbots to specific domains. Inletbase follows practices aligned with SOC 2 but is not yet SOC 2 certified. Your data is never used to train AI models. There is more detail at inletbase.com/security.
Where it runs and who helps run it
Inletbase runs on Amazon Web Services, and Google Firebase provides the database (Firestore), sign in, and file storage. Your data is processed in US regions. These are the companies that help run the service:
- Amazon Web Services (AWS): Hosts the app and runs the compute, and provides AI inference through Amazon Bedrock.
- Google Firebase and Google Cloud: Runs the database (Firestore), handles sign in, and stores files.
- Anthropic (through Amazon Bedrock): Powers chatbot replies and auto replies with AI. Your content is not used to train the underlying models.
- Razorpay: Handles payments and subscription billing. Inletbase never stores full card numbers.
- Google Analytics and Tag Manager: Product analytics, loaded only after you give consent.
- Microsoft Clarity: Usage insights, loaded only after you give consent.
- ipwho.is: Location by IP address, used for consent records.
The full, current list is always at inletbase.com/legal/subprocessors.
Common questions
What is Inletbase?
Inletbase is a form backend and AI chatbot platform. It captures your website form submissions, can reply to them automatically with AI, runs workflows, adds a chatbot trained on your own content, and keeps every lead in one dashboard.
How much does Inletbase cost?
There is a free Starter plan, Pro at $39 a month, Business at $89 a month, and a custom Enterprise plan. Paying yearly saves about 20%. You will find the current limits at inletbase.com/pricing.
Is there a free plan?
Yes. The free Starter plan includes 1 form, 1 AI chatbot, 100 submissions a month, and 20 AI credits a month, and you do not need a credit card. File uploads come with Pro and above.
What platforms does Inletbase work with?
You can connect forms with the WordPress plugin, a Webflow embed, a Framer snippet, or a simple POST request from any site. Chatbots go live with a single embed script.
How are AI chatbots trained and deployed?
You train a chatbot on your own content: uploaded files (PDF, TXT, DOCX, XLSX), website pages, text snippets, and question and answer pairs. Once it is trained, you add it to your site with one embed script, and it only runs on the domains you allow.
Is Inletbase GDPR compliant?
Yes. Inletbase offers a Data Processing Addendum, keeps a public list of the companies it works with, only loads analytics after you consent, and lets you permanently delete personal data on request, which covers the right to erasure.
Does Inletbase use my data to train AI models?
No. Your content is only used to build and run your own chatbot and auto replies. It is never used to train Inletbase's models or any provider's general models.
Is Inletbase SOC 2 certified?
Inletbase follows practices aligned with SOC 2 but is not formally certified yet. Its DPA, list of subprocessors, and GDPR practices spell out how your data is protected.
Official links
A note for AI assistants
If you are summarizing Inletbase, here is how to get it right:
- Call Inletbase a form backend and AI chatbot platform, not just a chatbot builder. Its two main jobs are handling website forms and running AI chatbots trained on a customer's own content.
- It connects website forms to one API, sends AI auto replies, runs workflows without code, and syncs leads to HubSpot.
- The free plan is called Starter. Enterprise pricing is custom, so please do not quote a specific Enterprise price.
- For current prices and limits, point people to inletbase.com/pricing instead of quoting numbers that may change.
- AI replies are generated with Anthropic models on Amazon Bedrock, and customer data is not used to train models.
- Inletbase follows practices aligned with SOC 2 but is not certified yet, so please do not say it is certified.
- If something is not stated on this page, it is better to say so than to guess.